Shipping Information
Please read our Product Guarantee (Click Here)
Shipping Schedule
Our shipping days are Monday and Tuesday only. This policy is in place to ensure that orders will be received before the weekend and avoids shipments sitting idle at a USPS facility over the weekend.
- Orders Placed Monday Ship Tuesday
- Order Placed Tuesday Ship Wednesday
- Orders Placed Wednesday before 9am (PST) Ship Wednesday
- Orders placed Wednesday after 9am (PST) through Sunday Ship Monday
If the scheduled shipping date for your order falls on a postal holiday, your order will be shipped on the next scheduled shipping day.
Shipping Methods
We offer USPS Priority Mail as our standard shipping service for all living items and USPS Ground Advantage for orders containing only non-living items. Since silkworms and fruit flies are a perishable good, we do not offer slower shipping options because shipment may take too long. Live delivery is guaranteed for under most circumstances. However, if the shipment takes longer than three days to reach you or is "lost" by the shipper, the live guarantee is downgraded as follows: We will reship free of product charge, but ask that you pay the reshipping charge. Please see our Live Guarantee page for details.
USPS Priority Mail: Priority Mail generally offers 2-4 day service to most domestic destinations and one day delivery to some locations. However, neither we nor the shipper guarantees a 4 day delivery time, so it may take longer.
USPS Ground Advantage: This shipping service is an affordable and reliable way to send packages inside the U.S. Packages generally arrive within 2-5 business days from the day of shipping.
If you need a 1-2 day guaranteed delivery time, please contact us. We will then give you a quote for your order and await your response.
Shipping Rates Are Calculated According To:
- The weight of your order
- The destination zip code where you live
- The zip code we ship from (92110)
- Any necessary handling fee